• Personal Shopping

    Perfect for one room or just some finishing touches

    £50

    • Personalised consultation form
    • Curated moodboard
    • Seamless purchasing experience
    • Expert aftercare support
  • MOST POPULAR

    Interior Design

    Ideal if you're looking to design up to three rooms

    £150

    • Dedicated Interior Designer
    • Personalised consultation form
    • In-depth planning session with your interior designer
    • Curated moodboard per room, plus one revision
    • Seamless purchasing experience
    • Specialised delivery options
    • Dedicated aftercare support
  • Concierge

    Suitable for a full house renovation or interior design project

    Price on Request

    • Dedicated Interior Designer
    • Full project management
    • End-to-end design service
    • Curated moodboards and 3D room renders
    • Access to exclusive brands and services
    • Personalised discounts
    • Specialised delivery options
    • Dedicated aftercare support

What You Can Expect

Our Design Services offer stress-free options to help you achieve your dream home. Whether it is our Personal Shopping service or our complete Concierge package, the process couldn't be more simple.

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Choose Your Design Service

First you must decide which of our three services is most suited to your needs and the space you are looking to design. For Personal Shopping and Interior Design, simply add the service to your cart and checkout. For the Concierge package, select enquire now and complete the application form. A member of our interior design team will be in touch with the next steps.

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Consultation & Planning

During the consultation and planning stage, this is your opportunity to share details about your space, what you're looking to achieve, and any particular styles, colours or designs you like. Your interior designer will then go away and bring your moodboards and/or 3D renders to life.

3 3

Moodboard & Designs

Now onto the exciting part! This is the stage where all of the consultation and planning work comes to life. You will be able to visualise how your space will look, with potential colour schemes, styles and products. You'll also have an opportunity to share your thoughts at this stage. Don't forget, with our Interior Design and Concierge services, there's also a chance to make any revisions.

4 4

Delivery & Installation

Before we finalise your order, there will be an opportunity to discuss any specific delivery and installation requirements. We'll also talk through estimated delivery timescales and make you're sure 100% happy before we go ahead. Once the order has been placed you'll receive an order confirmation via email and be given details of your aftercare contact.

5 5

Aftercare

If you have purchased our Personal Shopping service, you'll have access to our expert Customer Service team. If you have opted for the Interior Design or Concierge service, you will be given a direct point of contact for all aftersale queries.

FAQs

Once you join one of the Olivia's Design Services, you will have access to a dedicated personal shopper or interior designer. You’ll receive an email shortly after joining, explaining the next steps and either asking you to complete a consultation form, or to arrange a video consultation.

Yes, your designer is on hand to discuss all service levels and upgrades that are available.

Each service has a different expectation and timeframes to go with that, so after your consultation we will be able to give you a more realistic timeframe. Please give your designer any time constraints you may have.

For our Personal Shopper and Interior Designer packages, you simply add these to your cart and checkout as normal. For our Concierge package, please enquire and one of our dedicated project managers will be in touch.

Of course. We always welcome returning customers and so if at any point you need another room designing or some more accessory advice, we'll once again be more than happy to help!

That's not a problem! We are going to need to know your interior style at the consultation stage to ensure that anything we suggest suits you and your style. If you're unsure, you can take our Style Quiz HERE.

The more detail the better! We want to know exactly what you are looking to achieve, any ideas you already have, as well as details on your space or rooms. This will help us to provide the best possible moodboard(s) and final outcome.

If for any reason your order isn’t what you were hoping for, our dedicated customer care team can assist with this. If you have questions or queries related to your order, please contact our Customer Care team here.

On the rare occasion that your order should arrive damaged, our dedicated customer care team will be on hand to sort this for you. Your personal shopper or designer will provide full information on how to do so at the time of your purchase.

What Our Design Service Customers Think

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"I highly recommend Olivia’s. I was fortunate to discover this incredible store online while furnishing my new home. I ended up getting all my furniture here, thanks to the exceptional help from Libby, who guided my choices and even found the exact lights I wanted. If you’re searching for stylish furniture from a reliable, helpful, and affordable store, look no further than Olivia’s."
Caoibhe
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"Faye has been great throughout the process. She helped with the designing aspect of the purchases. Everything I bought arrived perfectly and is of very good quality."
Crist
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"Brilliant company to deal with, particularly if you are fortunate enough to come across Lotte! Products lovely, on time, as promised. Customer services a dream."
Victoria

Testimonials

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Olivia's has such lovely things to enhance your home, covering a range of prices to suit everyone's pocket. Very helpful customer service too. My beautiful glass lamp and mirror arrived promptly & very well packaged so no breakages! Have some good discount codes at times too. Would definitely recommend them.
Name Here
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"Olivia's has such lovely things to enhance your home, covering a range of prices to suit everyone's pocket. Very helpful customer service too. My beautiful glass lamp and mirror arrived promptly & very well packaged so no breakages! Have some good discount codes at times too. Would definitely recommend them."
Name Here
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"Olivia's has such lovely things to enhance your home, covering a range of prices to suit everyone's pocket. Very helpful customer service too. My beautiful glass lamp and mirror arrived promptly & very well packaged so no breakages! Have some good discount codes at times too. Would definitely recommend them."
Name Here
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"Olivia's has such lovely things to enhance your home, covering a range of prices to suit everyone's pocket. Very helpful customer service too. My beautiful glass lamp and mirror arrived promptly & very well packaged so no breakages! Have some good discount codes at times too. Would definitely recommend them."
Name Here