Payments & Promotions
Black Friday Price Lock 2024

Our Black Friday Price Lock Event gives you the peace of mind to shop throughout November, knowing you’re getting the best price. Any product marked with a “Price Lock” badge is guaranteed to stay at its initial promotional price with no further reductions. Here’s how it works:

  • Price Lock Guarantee: Any item with a “Price Lock” badge will remain at its listed price for the duration of the event; there will be no further reductions.
  • New Items Added: We’ll be adding new products and brands throughout the event. Each new item with a “Price Lock” badge is guaranteed to stay at its original promotional price.
  • Event Duration: The Price Lock Event runs from November 1, 2024, to December 2, 2024, though not all products will remain discounted for the full period.
  • Limited Stock: Stock is limited, so don’t miss your chance to lock in these great prices.For full details, view our complete Black Friday Price Lock information HERE.

Happy shopping!

FREE VOUCHER OFFER

For a limited time only, when you spend £250 or more you will receive a £25 voucher in your basket for your next purchase. When you spend £500 or more, you'll receive a £50 voucher in your basket for your next purchase.

How it works:
1.⁠ ⁠Fill your basket with your favourite full-price items (exclusions apply*).
2.⁠ ⁠The voucher will be automatically added to your basket and emailed to you within 24 hours of your purchase.
3.⁠ ⁠Spend your voucher on your next order, on specific items (exclusions apply*).

*Vouchers are valid for 30 days on full-price items, with brand exclusions applicable: Andrew Martin, Industville, Garden Trading, and Maze Rattan.

CURRENT PROMOTIONS

DISCOUNT CODES

Only one discount code or promotional offer can be used at a time. We reserve the right to amend discounts at anytime.

SALE

Promotional products are discounted for a limited time and can fluctuate. Once a promotional period has ended, the products will only be available at the new price stated and not the previous discounted price.

CURRENT PROMOTIONS

Light & Living 10% off - here

Gallery Interiors Autumn Sale - up to 75% off selected items - here

OUTLET

Our Outlet collection features a range of designer products, some of which may have had the box opened, they may be from a change-of-mind customer return or they may simply be ex-display items. Most of our Outlet items are brand new however, some do have minor cosmetic imperfections.

Please note - Outlet products are excluded from all discount codes and returns are only accepted should the item not be as described.

For more information please visit our FAQs page.

Special Offer T&C's

Discount Codes

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

We allow you the use of discount codes strictly on the terms and conditions upon which they were issued. Which, amongst other things, may include terms relating to your eligibility to use them and a minimum/maximum order value.

Please familiarise yourself with the terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail.

Trust Pilot Review Competition

The prize package consists of £250 store credit to spend at Olivias.com and is valid for one calendar year.

The promotion will begin at 00:00 am 1/01/2024 and end at 23:59 31/12/2024. All reviews must be submitted during this time to be counted. The winner will be chosen at random from a list of total entrants.

The review must be about products and services from Olivias.com and not directed towards individuals. The review must be placed on TrustPilot. Each review equals 1 entry to the giveaway.

Olivias.com reserve the right to terminate this giveaway at any time. For more information on Competition Terms & Conditions please visit the website.

#igotitfromolivias Competition

The prize package consists of £250 store credit to spend at Olivias.com and is valid for one calendar year.

The promotion will begin at 00:00 am 1/01/2024 and end at 23:59 31/12/2024 All #igotitfromolivias images must be submitted during this time to be counted. The winner will be chosen at random from a list of total entrants.

Olivias.com reserve the right to terminate this giveaway at any time. For more information on Competition Terms & Conditions please visit the website.

Payments & Gift Vouchers

We accept online payment via a range of PCI compliant third party providers, we do not have access to your card details.

We currently accept payment with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Paypal & Clearpay.

Olivia's Gift Cards are only valid for 12 months.

Style Quiz & Welcome £20 Voucher

£20 off voucher

Take our interior style quiz and receive a £20 off code when you spend £250+ on selected full price products*.

We'll send your results and the code to your inbox, you can unsubscribe at any time. The £20 off code can be used when checking out with a basket value of £250+ full-price products only & is only redeemable once per customer.

Promotions/codes cannot be backdated or applied retrospectively to orders already placed.

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

*Vendor exclusions: 

Andrew Martin, East End Prints, Endon Lighting,  Four Seasons, Garden Trading, Gilmore, Industville, Liang & Eimil, Maze, RV Astley and selected Olivia's

Olivia's PRICE PROMISE

Here at Olivia's we are dedicated to bringing you products you love, at prices you’ll love too. Our ‘price promise’ guarantee is our commitment to you.

How it works:

We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.
• The product must be in stock and available to purchase on a UK website in £GBP at the time of your request.

• The product must be in the exact same colour, size, finish and style.

• The product must be full price and not reduced at the time of your request.

• The price must include delivery to the same place, we will need a postcode to fully assess.


We will issue a bespoke discount code or gift card for the difference if the price match is approved.

There are a few terms and conditions specific to Olivia's Price Promise:

• We can't offer price matches for products which have already been purchased from us, you must inform us of the price match before making your purchase.

• The discount or promotional code will be locked to your account and can only be used by you.

• We do not offer a Price Promise on items sold on discounted, auction or marketplace websites such as Amazon or eBay.

We reserve the right to:

• Refuse a price match which would result in financial loss or unacceptable profit margins.

• To limit the quantities of price matches from a single customer.

• Not match trade or wholesale prices.

• We may discontinue our price match promise at any time.

To raise a price promise request please contact customerservices@olivias.com.