Payments & Promotions
Payments

We accept online payment via a range of PCI compliant third party providers, we do not have access to your card details.

We currently accept payment with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Paypal & Klarna.

PAYPAL

Paypal is a third party payment solution used by millions of people worldwide, its free to open an account and there are no charges for you to use
this method to pay for your goods with us online. Once you have a paypal account set up, payments can be made quickly and easily with a couple of
clicks.

See paypal T&Cs for further information.

PRICE PROMISE

Here at Olivia's we are dedicated to bringing you products you love, at prices you’ll love too.

Our ‘price promise’ guarantee is our commitment to you.

How it works:

We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.


• The product must be in stock and available to purchase on a UK competitor's website in £GBP at the time of your request

• The product must be in the exact same colour, size, finish and style.

• The product must be full price and not reduced at the time of your request.

• The price must include delivery to the same place, we will need a postcode to fully assess.


We will issue a bespoke discount code or gift card for the difference.

There are a few terms and conditions specific to Olivia's Price Promise:

• We can't offer price matches for products which have already been purchased from us, you must inform us of the price match before making your
purchase.

• The discount/promo code will be locked to your account and can only be used by you.

• We do not offer a Price Promise on items sold on discounted or auction websites, Amazon or eBay.

We, however, reserve the right to:

• Refuse a price match which would result in financial loss or unacceptable profit margins

• To limit the quantities of price matches from a single customer

• Not match trade prices

• We may discontinue our price match promise at any time

To raise a price promise request contact customerservices@olivias.com

ASSEMBLY OF ITEMS

When you receive an item which requires assembly prior to installation, please check the instructions and that you have all the relevant parts. This is to ensure you can fit the product in accordance with the manufacturer's instructions. We cannot refund products that have been wrongly fitted and are not responsible for any consequences of misfitting our products.

ACTIVE PROMOTIONAL CODES

Email Sign Up 10% OFF

Your 10% off* code will be sent to your inbox when you sign up to our newsletter for the first time, simply enter the code at checkout for 10% off
your first purchase.

Sign up to our newsletter by hitting the 'Get 10% Off' button on your page or visiting the bottom of our website.

Be sure to keep up to date on current offers by following us on social Instagram & facebook.

*Discount codes exclude sale items (unless stated otherwise) and may not be used in conjunction with any other promotion or with the following brands Andrew
Martin, Buschbeck, Candle Hands, Maze Rattan, Cane Line, RPS Books, Bloomingville, Thames & Hudson, Four Seasons, Swyft, Sainte & Co and Shropshire Home Company



**Promotions cannot be backdated or applied retrospectively to orders already placed.

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

OUTLET

The same beautiful furniture, in near perfect condition at discounted prices. These are cancelled or ex-display items from our store, meaning you are getting Olivia’s high standards at outlet prices. Click here to view current outlet items

SALE

These promotional products that are discounted for a limited only and can fluctuate, once a promotion has finished, the products will only be available at the price stated and not the previous discounted price.
You can shop sale here.


(note: this is Automated by set conditions)