Payments & Promotions
Payments

We accept online payment via a range of PCI compliant third party providers, we do not have access to your card details.

We currently accept payment with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Paypal & Klarna.

ACTIVE PROMOTIONAL CODES

15% Off Selected Products

For a limited time (1.11.22) enjoy 15% off selected lines with the code SAVE. Simply add qualifying products to your basket and enter the code at checkout.*

Shop the promotion

*Promotions/codes cannot be backdated or applied retrospectively to orders already placed.

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

Email Sign Up - 10% OFF

Your 10% off* code will be sent to your inbox when you sign up to our newsletter for the first time, simply enter the code emailed to you at checkout for 10% off your first purchase.

Sign up to our newsletter by hitting the 'Get 10% Off' button on your page or visiting the bottom of our website.

*Discount codes exclude sale items (unless stated otherwise) and may not be used in conjunction with any other promotion/code or on the following brands; Andrew
Martin, Buschbeck, Candle Hands, Maze Rattan, Cane Line, RPS Books, Bloomingville, Thames & Hudson, Four Seasons, Industville Sainte & Co and Shropshire Home Company, TA Studio, East End Prints

**Promotions/codes cannot be backdated or applied retrospectively to orders already placed.

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

OUTLET

Outlet is made up of products from cancelled customer orders, ex-display or pristine open box returns. All items are quality checked before they are listed and they are discounted by up to 40%. Most products are like new however, some products may have very minor cosmetic imperfections.   Click here to view current outlet items

Returns are only accepted for Outlet products if they are not as described or if the item is not fit for purpose. Outlet products are also excluded from any promotional codes. For more information please visit our FAQs page. 

SALE

These promotional products that are discounted for a limited time and can fluctuate, once a promotion has finished, the products will only be available at the price stated and not the previous discounted price.
You can shop sale here.

Special Offers T&Cs

Discount Codes

We allow you to use discount codes strictly on the terms and conditions upon which they were issued.

Which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.

Please familiarise yourself with the terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail.

Only one discount or promotional code can be used at a time. We reserve the right to amend discounts at anytime.

PRICE PROMISE

Here at Olivia's we are dedicated to bringing you products you love, at prices you’ll love too.

Our ‘price promise’ guarantee is our commitment to you.

How it works:

We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.


• The product must be in stock and available to purchase on a UK competitor's website in £GBP at the time of your request

• The product must be in the exact same colour, size, finish and style.

• The product must be full price and not reduced at the time of your request.

• The price must include delivery to the same place, we will need a postcode to fully assess.


We will issue a bespoke discount code or gift card for the difference.

There are a few terms and conditions specific to Olivia's Price Promise:

• We can't offer price matches for products which have already been purchased from us, you must inform us of the price match before making your
purchase.

• The discount/promo code will be locked to your account and can only be used by you.

• We do not offer a Price Promise on items sold on discounted or auction websites, Amazon or eBay.

We, however, reserve the right to:

• Refuse a price match which would result in financial loss or unacceptable profit margins

• To limit the quantities of price matches from a single customer

• Not match trade prices

• We may discontinue our price match promise at any time

To raise a price promise request contact customerservices@olivias.com