Olivia's Order Protection gives peace of mind when ordering online, as we know delivery doesn't always go as planned. Delivery problems can ruin the whole online shopping experience, but it doesn't need to.

For a very small additional fee at checkout, get peace of mind in the following circumstances when ordering online:

• Shipping Protection - Fully covered against loss, theft or damage in transit.
• Priority Customer Support - Receive a same day response for any order related enquiries.
• Fast-Track Dispatch - Once your item/s have arrived, they will be prioritised for processing and dispatch.
  

Simply get in touch with our customer care team and we'll raise an investigation and find you a solution quickly.

This is in alignment with our terms and conditions.