Payments & Promotions
Payments

We accept online payment via a range of PCI compliant third party providers, we do not have access to your card details.

We currently accept payment with Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Paypal & Klarna.

Paypal

Paypal is a third party payment solution used by millions of people worldwide, its free to open an account and there are no charges for you to use this method to pay for your goods with us online. Once you have a paypal account set up, payments can be made quickly and easily with a couple of clicks.

See paypal T&Cs for further information.

Klarna

We've launched with Klarna to bring you flexible payment options at checkout.
If you’ve already imagined your ideal living space, we can help you make it a reality with Interest Free finance which you can spread over 3, 6 or 12 months. The designer chairs you’ve always wanted. The perfect dining table. And that beautiful oak bed, we can help you make it a reality. Credit is offered subject to financial circumstances. You must be at least 18. You can review your latest buys and settle your monthly statement at any time by logging in to Klarna.

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

Klarna - Pay in 3.

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.
No interest. No fees. No impact on credit score. We partner with retailers to provide flexible payment options.
A new way to pay that's an alternative to a credit card.
3 instalments gives you flexibility to shop without interest or hidden fees.
Click here for Pay In 3 Terms and conditions

Pay in 30 days.

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees. No impact credit score.

Klarna - Shop now, pay later.

Paying after delivery allows you to try before you buy and is the easiest way to shop online.
Complete the payment in full after purchase at no added cost.
Report returns directly in our app and only pay for the items that you keep.
Not making your payment on time could affect your ability to use Klarna in the future.
Click here for terms & conditions

Klarna Financing.

This easy and transparent credit option allows you to spread the cost of your purchase over 6-12 months.
With an instant credit decision, you can complete the purchase immediately with up-front terms and conditions.
Click here for terms & conditions

So whether you want to buy now, pay later or pay at your own pace - the choice is yours. Please spend responsibly. 18+ T&Cs apply. Visit: klarna.com/uk/terms-and-conditions

Gift Cards

Redeemable online and in any of our stores, our gift cards are the perfect present for brightening someone's day. Available to purchase exclusively through our official website olivias.com our gift card is presented in a luxurious black box including a card for your own personal message.

Your gift card can be used as full or part payment against all products. Simply enter the gift card number at checkout and click apply.

• Olivias gift cards are not a cheque guarantee, credit or charge card.

• Olivia’s Gift cards will expire 12 months from date of purchase

• When you use an Olivia’s Gift Card, the amount of your purchase will be deducted from the balance on the Olivia’s Gift Card. If your purchase totals less than the value of the Gift Card, any balance will be left as credit for you on your Olivia’s Gift Card to spend in future. However, additional value cannot be added to any Olivia’s Gift Card and change will not be given. If you wish to use multiple gift cards in the same order, please contact our Customer Service team who will be able to assist.
• You may only redeem your Olivia’s Gift Card in GB pounds sterling. Please note if your order is denominated in any other currency other than GB pounds sterling, Olivia’s Gift Card cannot be used as a payment method for such order(s).

• An Olivia’s Gift Card cannot be redeemed or exchanged for cash, vouchers or gift cards.

• Refunds will not be given for the purchase of an Olivia’s Gift Card. Your statutory rights are not affected.

• An Olivia’s Gift Card is like cash. Lost or stolen cards cannot be replaced, refunded, cancelled, blocked, restricted in any way or exchanged for a new Olivia’s Gift Card.

• Olivia’s shall not be responsible for any use of the funds on any Selfridges Gift Card(s) without your knowledge or consent.

• Olivia’s reserves the right to refuse to accept any Olivia’s Gift Card which we consider has been tampered with, copied or which otherwise is suspected to be affected by fraud.

• All refunds of goods or services purchased with an Olivia’s Gift Card will be made in accordance with Olivia’s refund policy. This does not affect your statutory rights.

• For returns of products purchased with an Olivia’s Gift Card, the purchase price will be refunded to a Gift Card.

• The re-sale of Olivia’s Gift Cards is strictly prohibited.

• Olivia’s will cancel the value of an Olivia’s Gift Card if we fail to receive payment from the purchaser's bank or card company for the initial purchase of the card. Further action may be taken where the fraudulent use of a credit card is suspected.

• Olivia’s will not be liable, in contract, tort (including, without limitation, negligence), pre- contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these terms and conditions for any direct, special, incidental, indirect or consequential damages including loss of profit, loss of opportunity or any losses related to any business including (without limitation) lost data, earnings or business interruption that result from the use of, or the inability to use any Olivia’s Gift Card(s).

• Normal delivery charges apply (see our delivery charges here), Olivia’s Gift cards will be sent separately in the post via Royal Mail tracked delivery.

• Gift card balances can be checked with our customer services team

• Olivia’s reserves the right to amend these terms & conditions from time to time where we consider it reasonable and necessary to do so.

Price Promise

Here at Olivia's we are dedicated to bringing you products you love, at prices you’ll love too.

Our ‘price promise’ guarantee is our commitment to you.

How it works:

We review our pricing on a daily basis to ensure we’re bringing you the best price possible, however, in the rare case you find a product cheaper elsewhere we promise to beat that price for you.


• The product must be in stock and available to purchase on a UK competitor's website in £GBP at the time of your request

• The product must be in the exact same colour, size, finish and style.

• The product must be full price and not reduced at the time of your request.

• The price must include delivery to the same place, we will need a postcode to fully assess.


We will issue a bespoke discount code or gift card for the difference.

There are a few terms and conditions specific to Olivia's Price Promise:

• We can't offer price matches for products which have already been purchased from us, you must inform us of the price match before making your purchase.

• The discount/promo code will be locked to your account and can only be used by you.

• We do not offer a Price Promise on items sold on discounted or auction websites, Amazon or eBay.


We, however, reserve the right to:
• Refuse a price match which would result in financial loss or unacceptable profit margins

• To limit the quantities of price matches from a single customer

• Not match trade prices

• We may discontinue our price match promise at any time

To raise a price promise request contact customerservices@olivias.com

Active Promotion Codes

FIRST15 is available for new customers placing their first order with us.

Don’t miss out on other discount codes, keep up to date on current offers by signing up to our newsletter, following us on social Instagram & facebook, plus sign up to our newsletter and visiting our home page

Promotions cannot be backdated or applied retrospectively to orders already placed.


Discount codes exclude sale items and may not be used in conjunction with any other promotion or with the following brands Andrew Martin, Cane-Line, Candle Hands, Coffee Table Books, Bloomingville, Buschbeck, Gillmore, Maze, Richmond, Swyft and SainteCo products.


Only one discount or promotional code can be used at a time.


We reserve the right to amend discounts at anytime.

Outlet

The same beautiful furniture, still in perfect condition at discounted prices. These are cancelled or ex-display items from our store, meaning you are getting Olivia’s high standards at outlet prices. Click
here to view current outlet items

Sale

These promotional products that are discounted for a limited only and can fluctuate, once a promotion has finished, the products will only be available at the price stated and not the previous discounted price.


You can shop sale here.


(note: this is Automated by set conditions)

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